FAQ
Contact: pat@patriciataylor-art.ca
Delivery
Whenever possible, hand delivery or pick up is preferred. However, for longer distances, originals will be packaged in bubble wrap, styrofoam, paper or bubble padding and placed in a sturdy cardboard box. If damaged during shipping, costs of return shipping will be reimbursed and the piece will be replaced or a refund will be offered. Shipping originals can be done with UPS, Canada Post, or Fed Ex. Notification will be sent once the piece is sent. Please allow 7-10 business days for shipping.
What is your Policy on Returns/Exchanges/Refunds?
If an original is damaged, then please send me a jpg of the damage (patriciataylorart0@gmail.com) . Shipping costs will be reimbursed for the return of the original piece. The piece will be repaired, if possible, or another piece will be created to replace the damaged painting. If you decide that you do not want to replace the piece, a total refund will be supplied. It is also possible to purchase another piece from the inventory to replace the damaged piece.
Do you provide discounts to designers?
Yes. Designers with a resale certificate receive 15% off retail. Coupon code will be supplied once proof of certificate and business license is supplied.
Can I request a custom sized original painting?
Yes! However, it is not possible to reproduce one piece exactly as is. But, I can work with you in a collaborative manner to meet your size and colour preferences. Or, I will provide a photo of the work in progress, and allow two revisions after the initial piece is presented in a jpg. I generally can complete a commission within a 3- 8 week time frame. Please contact patriciataylorart0@gmail.com for information on pricing and lead times. A deposit of 40% will be charged before the artwork is commenced. The art work will be commenced within 14 days of receiving said commission.
Curating
Not only will I sell you one of my artworks, I can also come to your home if you live the Greater Toronto Area, and curate your existing art collection if you need assistance as to where to place pieces.